How to Choose an Insurance Company



Choosing an insurance company is an important decision. There are many things to consider, such as whether or not the company is financially solvent, how is the customer service, are the rates adequate, does the company have a complaint history and does the company offer the coverage you need. No two companies are the same, so a good rule of thumb is to compare at least three companies. Choose from the links below to continue your search for an insurance company. 

Resources for Choosing an Insurance Company:

 

Need more information?


Have a question or need to file a complaint? You can get help at Consumer Services Online (CSO), the department’s fast and secure online customer service tool. After you register, you can ask your question or file a complaint. You can also download a complaint form and send it in by fax or mail.

 

10/24/2014: The online consumer portal is experiencing technical issues and is currently unavailable. We are working to get this issue resolved quickly. In the meantime, consumers may download a complaint from, FAX the consumer services bureau at 717-787-8585 or call our toll-free automated number at 1-877-881-6388 for assistance. Thank you for your patience.