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We appreciate your interest in Pennsylvania’s transition to a state-based exchange. For this upcoming 2020 open enrollment period, Pennsylvania has officially transitioned to a state-based exchange – federal platform (“SBE-FP”). Pennsylvania will remain a SBE-FP until it makes the full transition to a state-based exchange. This full conversion to a SBE is slated to occur for the beginning of the 2021 open enrollment period. Our intent is to make this transition in a transparent and inclusive manner, with an aim to minimize disruption for valued consumers, the dedicated health insurers serving the individual and small group markets and impacted stakeholders.  We will update this page on a rolling basis to communicate progress and milestones regarding the transition.  If you have any questions in the meantime, please don’t hesitate to email us at

* The Pennsylvania Health Insurance Exchange Authority will be holding a special meeting on Tuesday, September 10th, at 9:00 a.m., in Hearing Room 3 of the Keystone Building, located at 400 North St, Harrisburg, PA 17120, for the purpose of organization, coordination and initiation of the Board. This meeting is open to the public. We request that all members attend in person. For questions, please call 717-787-7000. *


    • September 18, 2019 - Pennsylvania Health Insurance Exchange Authority Seeking Qualified Candidates
      The Pennsylvania Health Insurance Exchange Authority is seeking dedicated leaders to add to it's core leadership team to help 
      guide the implementation of a state-based insurance exchange. 

      Qualified candidates should have subject matter expertise in health insurance operations technology and vendor management. In addition to improving health care access and affordability for consumers, ideal candidates will possess the drive to create novel solutions to resolve potential issues and persevere through operational challenges. Familiarity with existing state-based exchange operations is preferred, but not required.
    • Competitive compensation and benefits will be provided. Interesred applicants can send resumes to

      PHIEA has opened the following positions:
    • August 30, 2019 - Pennsylvania Health Insurance Exchange Board Appointees Announced
      On August 29, 2019, Governor Tom Wolf announced all eight of the gubernational and legislative appointees who will be serving on the Board of the Pennsylvania Health Insurance Exchange Authority (PHIEA). These appointees have an array of professional experiences, including working to assist consumers in the enrollment process during open enrollment season, working as an insurer to help drive a more consumer-friendly marketplace, and working to disseminate information and advice on accessing healthcare coverage and services in the Commonwealth. Each of these appointees are leaders in their field and are aligned with PHIEA’s goal of creating more accessible and affordable healthcare for all Pennsylvanians. In addition to these eight appointees, there are three more designated board member positions reserved for the leadership of the three following government agencies: the Pennsylvania Insurance Department, the Department of Health and the Department of Human Services. These Departments’ leaders prioritize the best interest of Pennsylvania consumers and have significant knowledge on healthcare policy initiatives in our Commonwealth. These eleven individuals, eight gubernatorial and legislative appointees and three department leaders, will constitute the makeup of the Exchange Authority’s Board and will be instrumental in moving Pennsylvania in the direction of more affordable and accessible healthcare. For more information on the Governor’s announcement of the Exchange Authority’s Board, click here.
    • August 22, 2019 - 2020 Navigator Entity Selected
      The Pennsylvania Insurance Department, on behalf of the Pennsylvania Health Insurance Exchange Authority (PHIEA), is pleased to announce the selection of Pennsylvania Association of Community Health Centers (PACHC) as the Navigator entity assisting with the 2020 open enrollment season and health insurance plan year. This entity has been a CMS Navigator grantee for the past six years and is committed to helping individuals across the Commonwealth gain security of coverage. PACHC assists consumers seeking to enroll in Qualified Health Plans (QHPs), Medicaid, the Children’s Health Insurance Program (CHIP) and Medicare through their partnerships with community health centers in all 67 counties in Pennsylvania. They also take special interest in serving individuals and families impacted by substance-use disorders (SUD) and opioid-use disorders (OUD). Their navigators will be trained on how to access SUD/OUD resources across the Commonwealth and PACHC will continue to utilize its long-standing working relationship with state agencies, such as the Department of Drug & Alcohol Programs and Department of Human Services, to educate providers and consumers on various treatments offered and resources available for impacted individuals. As the open enrollment season quickly approaches, please be sure to visit our website:, to see a listing of all local health centers with navigator assistance..
    • August 19, 2019 - Request for Technology and Call Center Vendor Support Proposals
      The Pennsylvania Insurance Department, on behalf of the Pennsylvania Health Insurance Exchange Authority issued a Request For Proposals for technology and call center vendor support, available here
      The Authority, with the assistance of the PID, issued this RFP to provide those interested in submitting proposals (“Offerors”) sufficient information to enable them to prepare and submit proposals to provide and operate a technology platform and consumer assistance center for the Pennsylvania Health Insurance Exchange. This RFP contains instructions governing the requested proposals, including the requirements for the information and material to be included; a description of the service to be provided; requirements which Offerors must meet to be eligible for consideration; general evaluation criteria; and other requirements specific to this RFP.

    • July 15, 2019 - Navigator Program for the 2020 Plan Year
      The Pennsylvania Insurance Department, on behalf of the Pennsylvania Health Insurance Exchange Authority (Commonwealth), is interested in receiving expressions of interest from firms qualified under state and federal law to be a Navigator for the provision of Navigator program services for the 2020 open enrollment season and health insurance plan year. The purpose of the Commonwealth’s request is to determine what experienced firms are available to assist the Commonwealth in executing its Navigator program within an aggressive timeframe, which contemplates the commencement of Navigator activities in the Commonwealth on September 12, 2019. Additional information can be found here.
    • July 2, 2019 - Act 42 passed
      Thank you Governor Tom Wolf, Representative Bryan Cutler and Representative Frank Dermody for the leadership that will significantly impact the lives of many Pennsylvanians.