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Consumers Services

Whether you already have an insurance policy, or you are looking to purchase one, chances are you may have some questions. This section is designed to be your resource to find out more information and help you make informed decisions about your insurance coverage. 

If you have additional insurance-related questions or need help resolving an issue, our Consumer Service Bureau can help. They can be contacted online or via phone at:
  • Toll-free: 1-877-881-6388
  • Fax: (717) 787-8585

The Insurance Department is now partnering with the Pennsylvania Library Association to provide consumers with information about insurance issues to Pennsylvanians at libraries throughout the state. More information is available on their website.