Applicant and Licensee COVID-19 Frequently Asked Questions:
How do I apply for a temporary resident producer license?
Temporary resident producer licensing is available. Individuals seeking temporary licensure must be sponsored by an insurance company holding an active certificate of authority in Pennsylvania. The sponsoring insurer will submit applications for temporary licensure on behalf of the individual. Please refer to the Department’s Notice 2020-12 for a complete list of prerequisites, entitlements and conditions for temporary resident producer licensure. Sponsoring Insurers can access the application electronically at www.sircon.com. Click here for additional instructions to apply for the temporary resident producer license.
Are the renewal deadlines for licensees being extended?
In response to the COVID-19 spread in the Commonwealth and pursuant to 40 P.S. 310.8(e), the Pennsylvania Insurance Department is extending the licensing renewal deadline for licenses expiring on May 31, 2020. Licenses expiring on May 31, 2020 will remain in active status until further notice.
How can I renew my license?
While the Insurance Department strongly encourages licensees to renew their licenses by the due date via electronic means such as Sircon and NIPR, as well as take advantage of online CE courses, we understand that at this time, the circumstances related to COVID-19 may prevent some licensees from being able to renew their licenses or complete CE requirements in time. Any and all renewal requirements, including CE, are still applicable and the Department will work with licensees once COVID-19 has been contained to meet these requirements.
How can I complete CE requirements and locate CE providers without attending in-person training?
Approved education courses are available at www.sircon.com/pennsylvania.
Will Pennsylvania allow remote proctoring and testing for initial licensing?
Licensing examinations are currently offered in-person at a test administration site. PSI, the Department's examination vendor, will resume testing as soon as it is safe to do so.
Is remote testing available in Pennsylvania?
In response to the COVID-19 pandemic, the Department is currently working with its examination vendor to make remote electronic testing available and anticipates possible implementation in late summer or early fall.
Can I sit for my initial licensing examination?
The Department has been informed that due to the COVID-19 outbreak, our insurance examination vendor, PSI Services LLC, has temporarily closed all test centers in Pennsylvania effective March 19, 2020 and will resume testing as soon as it is safe to do so. During this period, no licensing exams will take place in Pennsylvania. We understand the hardship this creates for individuals looking to become licensed as a resident producer in Pennsylvania, and we appreciate your understanding during this difficult time. More details can be found on PSI's website: https://www.psionline.com/blog/psi-services-ceo-owned-and-operated-test-center-closures-in-the-us.
Does the Department plan on extending CE deadlines for licensees that are unable to complete the credits they need due to the cancellation of classes?
While the Insurance Department strongly encourages licensees to take advantage of online CE courses, we understand that at this time, the circumstances related to COVID-19 may prevent some licensees from being able to complete CE requirements in time for their licensing renewal. Therefore, until further notice, the Commissioner of the Commonwealth, pursuant to 40 P.S. 310.8(e), will temporarily waive CE requirements for licensees who cannot meet requirements due to extenuating circumstances related to COVID-19.
Will the Department allow courses currently approved for in-person instruction to be converted to a webinar format?
Beginning Monday, March 16, 2020, all in person classroom education approved by the Pennsylvania Insurance Department is temporarily suspended due to the circumstances related to COVID-19. Instead, classroom courses may be offered via internet based webinar format. Providers previously approved for classroom training do not need to contact the Insurance Department to offer courses via webinar.
Will the Department allow the use of virtual proctors or eliminate the proctor requirement for online education courses?
Effective immediately and until further notice, the use of proctors in a face-to-face setting is prohibited. Instead, virtual proctors will be permitted or if a virtual proctor is not feasible, the proctor requirement will be eliminated for all approved online courses.
Are fingerprint sites open in Pennsylvania?
The Department's fingerprint services vendor, IdentoGo, has been identified as a life-sustaining business in the Commonwealth and will continue operations in several of their centers throughout Pennsylvania. For more information, or to find an open location nearest you, please visit their website at www.identogo/locations/pennsylvania. Closed centers have been removed from the scheduling areas of their website.
Are the Department's offices open?
In response to the COVID-19 health emergency, our physical offices are closed, and our staff is working remotely. We are requesting that all parties use our online services whenever possible to transact business or make an inquiry with the Department. Please monitor www.insurance.pa.gov for periodic updates. Thank you for your patience.